Insurance & Payment

Posture & Performance PT operates as an out-of-network, cash-based physical therapy practice. Payment is collected at the time of service, allowing for a seamless and transparent experience.

While we do not bill insurance directly, many clients choose to pursue out-of-network reimbursement. We provide a detailed superbill upon request, which you may submit to your insurance provider for potential reimbursement based on your plan. Due to insurance requirements maintenance packages are not eligible for superbills.

HSA and FSA funds are typically accepted for physical therapy services.

The Advantage of This Model

• Clarity: Straightforward pricing with no unexpected costs

• Individualized care: Treatment guided exclusively by your goals, not insurance restrictions

• Undivided attention: Private, one-on-one sessions designed for efficiency and results

For your convenience we accept a variety of payment options to make the process as simple as possible. We accept: (a 3% card fee may be applied)

• Cash

• Check

• Debit/Credit Cards

• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

At Posture & Performance PT, care is intentionally designed to be highly individualized, comprehensive, and collaborative—so you can achieve lasting results, not temporary relief.

1:1 Individualized Care
Every session is dedicated entirely to you. Your evaluation, treatment, and progression are all performed one-on-one with your physical therapist, allowing for a level of attention, precision, and continuity that is rarely found in traditional settings.

A Root-Cause, Whole-Body Approach
We look beyond symptoms to identify and address the true source of dysfunction. By considering how the entire body works together—movement patterns, posture, breathing, and compensation—we create treatment plans that resolve issues at their origin and support long-term performance.

Direct Access to Your Therapist
Your care doesn’t stop when you leave the clinic. We provide ongoing access to your therapist for questions, guidance, and support between sessions, ensuring you stay on track and confident in your plan.

Collaborative, Integrated Care
When appropriate, we coordinate with other healthcare providers and complementary therapies to ensure your care is cohesive and complete. Whether it’s working alongside physicians, dentists, trainers, or other specialists, our goal is to support your health from every angle.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

Our pricing model is designed to be straightforward, transparent, and aligned with long-term results.

We offer clearly defined rates for both evaluations and treatment sessions, so you always know the cost of your care in advance—no hidden fees or unexpected charges.

For clients who value consistency and prevention, we also offer reduced-rate packages for ongoing maintenance care. These are ideal for individuals who want to check in on a monthly basis, reinforce progress, and avoid slipping back into movement patterns that may predispose them to injury.

This approach allows you to choose the level of care that best supports your goals—whether you’re addressing a current issue or investing in long-term performance and resilience.

Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

In North Carolina, you do not need a physician referral to begin physical therapy. Thanks to direct access, you can schedule an evaluation at Posture & Performance PT and start care right away.

If your condition falls outside the scope of physical therapy or would benefit from additional medical insight, we will guide you accordingly and coordinate with the appropriate provider. When needed, we collaborate closely with physicians and other healthcare professionals to ensure your care remains comprehensive, connected, and aligned with your goals.

This approach allows you to begin promptly while still having the support of a broader care team when it’s beneficial.

Scheduling at Posture & Performance PT is very different from high volume, insurance driven clinics. Following your evaluation we will discuss your individual needs. We usually recommend weekly follow up to ensure sufficient proficiency with the exercises and your bodies response to treatment.

As your movement patterns improve and become more consistent, visit frequency can be gradually reduced to a biweekly schedule.

From there, many clients choose to transition into a monthly maintenance plan—an intentional check-in to reinforce healthy patterns, support long-term progress, and ensure you’re not gradually returning to habits that may predispose you to pain or injury.

We maintain a 24-hour cancellation policy to ensure continuity of care and availability for all clients. If you need to adjust your appointment, please reschedule online or reach out by phone, text, or email as soon as possible so we can support your progress and offer that time to another client if needed.

We understand that unexpected situations arise; however, appointments changed with less than 24 hours’ notice will incure a $40 fee unless they are rescheduled and completed within one business week. When availability allows, we will do our best to accommodate a one week reschedule to keep your care consistent and help you avoid the fee.

NOTICE OF PRIVACY PRACTICES (HIPAA)

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

1. Our Commitment to Your Privacy

Posture & Performance PT is committed to protecting your Protected Health Information (PHI). We maintain strict administrative, technical, and physical safeguards to secure your electronic and physical records.

2. Minimum Necessary Standard

All workforce members of Posture & Performance PT shall access, use, or disclose only the minimum PHI necessary to perform their assigned administrative or clinical duties.

3. Permitted Uses and Disclosures

We may use and disclose your PHI for the following purposes:

• Treatment: To provide, coordinate, or manage your physical therapy and related healthcare services.

• Payment: To provide you with superbills or documentation necessary for you to seek reimbursement from your insurer or health savings accounts.

• Healthcare Operations: To support the business and operational activities of our practice, including quality assessments, compliance reviews, and administrative planning.

4. Your Patient Rights

Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to:

• Access Records: Request and obtain a copy of your clinical and financial medical records.

• Request Amendments: Ask us to correct health information in your record that you believe is inaccurate or incomplete.

• Request Restrictions: Request limits on the health information we use or share for treatment, payment, or healthcare operations.

• Request Confidential Communications: Request that we contact you in a specific way (e.g., home or office phone) or send mail to a different address.

• Obtain an Accounting of Disclosures: Request a list of certain disclosures we have made of your PHI.

• Receive a Notice of Privacy Practices: Obtain a paper or electronic copy of this notice at any time.

Privacy & Security Officer: 

Patricia Garrison

info@postureperformancept.com

919-218-5960